Pool Level – The autofill must be shut off and the water level must be lowered to 4 inches below the bottom of the coping. This is so our crews can mask off the pool to prevent as much dust as possible from getting into the water.
Sprinklers & Irrigation Systems – If these systems are near or spray onto the surface our crews are working on, they must be shut off for the total time our crew is working on the surface, and during the drying process.
Deck Drains – We provide the option to replace pool deck drains. However, our crews will paint over pool deck drains unless otherwise stated. Please make sure you and our salesman are on the same page about what you would prefer or if you have any concerns.
Color Choice – We want you to be confident in your color selection! We understand that sometimes last-minute changes must be made but please note that color changes may result in additional cost or rescheduling due to stock and shipment times. If you need to revisit our color options, please contact our office and one of our representatives will be happy to assist you.
Multiple Areas – If our Creative Crews are working on multiple surfaces around your house, they will coordinate the work in a way that always insures you an entrance/exit.
Dust and Debris – Please keep in mind that this is a construction company and while our Creative Crews do their best to prevent dust/debris, there is a chance you will find small traces of it. Nothing minor clean up and cleaning your pool filters cannot fix!